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FAQs - Pleasurebent Tours

FAQs

Where can I learn about the activity level ratings?

Visit our Activity Level Ratings page under Plan Your Tour for full information on the ratings system.

ITINERARY

For your reference, we send to you a detailed itinerary approximately 3-4 weeks prior to the scheduled tour departure. This has day-by-day times and events, hotel information where you can be reached in case of an emergency, and airline information.

The times listed on the itinerary are all approximate. We cannot be held responsible for schedule changes due to unforeseen circumstances with the weather, transportation agents, highway conditions, hotels or contracting agents.

EMERGENCY CONTACT

It is always a good idea to carry on your person a list of medications that you are taking and an emergency contact phone number while you are traveling. And we suggest making a copy of the itinerary and provide it to a friend or family member.

GRATUITIES/ITEMS INCLUDED IN PRICE

All hotel baggage handling fees are included. We also include basic gratuities for the Tour Director, Coach Driver, Livery Drivers and local Tour Guides. If someone has truly gone above and beyond additional tipping is permitted, but never required.

LIVERY

For your convenience, we have a (round-tour) door-to-door pickup service with each multi-day tour. (This service is not available to all clients depending on your location.) Approximately 2 to 3 days prior to the departure date you will receive a call from our office and we will tell you your assigned pickup time. (These times can vary up to 15 minutes depending on traffic.)

MOTORCOACH SEATING

With passenger health in mind, we are not currently offering daily seat rotation. You will have an assigned seat and boarding order to allow for social distancing among passengers. At booking let us know if you prefer Front, Middle or Back of motorcoach. Each section comprises 4 to 5 rows. We will try to accommodate all requests. If we are unable to honor all requests, preference will be given based on date of your tour deposit.

LODGING REQUESTS

If you would like to request special accommodations at the hotel(s) where we are lodging, please call us as soon as possible and we will forward these requests for you. The phone numbers of the hotel(s) where we are staying are listed on the itinerary.

Many hotels around the country have instituted a “reconditioning fee” of $300 or more that is levied upon a guest that smokes in a non-smoking room. If this occurs during our tour you will be responsible for paying this fee to the hotel prior to check-out.

TRAVEL REQUESTS

We pay close attention to your requests but please realize that these are merely requests and cannot be guaranteed.

RESPONSIBILITY

Pleasurebent Tours acts solely as an agent in arranging hotels, transportation, sightseeing, baggage-handling, and other services and does not assume any liability for injury, damage, loss or delay due to any act or default of any company or person. We, along with our subcontractors, reserve the right to make changes to an itinerary if it is necessary for the proper handling of a tour.

AIRLINE TICKETS

You will be issued your boarding pass the morning of our departure, after your arrival at the Tucson International Airport. If you have a frequent flyer number, or a TSA number, please call our office at least 3 days prior to the tour to ensure we can note these in your reservation.

If you are joining the tour from locations other than Tucson, we make other arrangements for you to join the tour. Please call our office for more details.

AIRPORT SECURITY

Do not forget to bring your government issued picture ID to show at the airport. If you do not have the proper ID, the airline and border security will turn you away.

BAGGAGE

We have arranged for handling for one piece of luggage per person regarding the skycaps (where available) and hotels. If you check through luggage note that the maximum weight for the checked piece of luggage is 50 pounds and maximum size is 62 inches (length + width + height). If your bag weighs over 50 pounds the airlines will levy an extra fee that you will be responsible to pay. If you feel the need to lock your checked through luggage and your bag is searched, your lock could be damaged in the process. You can purchase a TSA (Transportation Security Administration) accepted and recognized lock at any luggage store. Make sure you ask for a TSA approved lock. These locks are the kind that TSA screeners can open by using a special tool without breaking. Passengers can carry-on 1 bag (dimensions are limited to 10x16x24 inches), plus a personal type bag, like a purse. We advise that you pack your carry-on lightly. There are restrictions regarding your carry-on baggage and contents due to enhanced security
measures.If you have further concerns, please visit the TSA’s Web-site at www.tsa.gov. There is room inside the motorcoach for your hand carried bag.

CHECKED BAGGAGE FEES

On American Airlines, our scheduled airline for this tour, passengers are assessed a $30 fee per checked in bag, by the Airlines, upon checking in for the flight.